The acceleration in digitalisation and technology has allowed businesses, both big and small, to capitalise on new opportunities while for consumers, it has given them access to a multitude of solutions to meet their needs.

Against an evolving digital technology landscape, “constantly-connected” consumers and the COVID-19 pandemic, platform companies have come together to represent the interests of our rider partners and merchants, promote a better understanding of the digital platforms industry, as well as co-create sustainable solutions with ecosystem partners to drive this industry forward.