DPIA publishes its 1st Annual Progress Report

In commemoration of its 1 year anniversary, DPIA will be launching our first Annual Progress Report! The report will provide a broad overview of trends in the industry, as well as DPIA’s initiatives and collaborations with other stakeholders in the last year. Additionally, an overview of findings from our recent DPIA survey for delivery partners […]

Response to MOM Public Consultations on the Definitions of Platform Operator and Platform Worker, Treatment of a Subcontracting Scenario, and Platform Operators’ Duties Towards Platform Workers’ Safety and Health

The safety of our platform workers has always been the heart of our business operations. At present, DPIA members have established a myriad of protocols that secure this goal. As an industry, DPIA has published the Code of Practice (COP), a set of self-regulatory standards that institute industry best practices to safeguard the well-being of […]

Statement on the Report of the Tripartite Workgroup on Representation for Platform Workers (TWG)

DPIA values platform workers’ contributions, and their voice in our business operations. DPIA members have mechanisms in place to frequently seek feedback from partners, to improve operations and address key concerns they may have. DPIA also regularly seeks feedback from delivery partners through surveys on an industry level.  DPIA welcomes the recommendations of the Tripartite […]

Digital Platforms Industry Association (DPIA) Launches Industry Code Of Practice (COP) To Shape Platform Industry Best Practices

The Digital Platforms Industry Association (DPIA), consisting of Deliveroo, foodpanda and Grab, has released the first edition of its Code of Practice (COP). In a first-of-its-kind tool for digital platforms in Singapore, industry players collaborated to develop a set of self-regulatory standards to establish and encourage industry best practices. Focusing on the areas of merchant […]